I am surrounded by total incompetence!

Ok, I know that it's been like forever since I have commented on this but it's been like purging experience hoping that the trendy followers would just give up and the die hard readers would stick with it for a while still holding on the little bit of hope that is embedded into all human beings with the hope of a better world. Well, sorry to burst your bubble but that better world isn't quite here yet. I have some ranting and raving about my job to show you how effed-up the people are who surround us truly are..

For some of you that are aware, I'm a Apple Certified Technician (ACMT) among other things at the iStore, which means that I put up with loads of just total fail. Today seemed to be the worst of all of them. (It quite possibly could have been related to things which happened earlier today but that is a totally different story; I HATE girls now.)
1) The first episodes of epic fail were related to having to fufill my usual duties of fixing stuff. I am the one that migrates information and data from PC's to Mac's to ensure "customer satisfaction" with their new purchases. So, there were these two old guys that brought in their old PC's and upgraded their lives as my friend Bill Harding refers to it. This of which isn't much of a problem and is quite easy. The part of fail in this story is that they old, ignorant men forgot to mention was that neither of their PC's worked... "Ok how in the WORLD am I supposed to get data from a PEICE of CRAP to your new Mac when the PC doesn't work.... Now, I can pull HD's and that's not a problem. It's just far to much work and effort than it is worth to manually pull the drive from the machine, connect it to the Mac, and manually have to go through file by file and convert them to a format that is even remotely helpful to import on to the Mac. It's something that can be done but in days NOT hours.... Thanks for letting me know that the machines were dead guys... Do I look like someone who loves to solve your PC problems. Not really.
2) Now there were numerable other instances of fail that I could rattle off like people walking in after 9:00 pm (Store closing hours) to the sight of seeing my friend Chris Hudson and I closing up shop to come in and hang out but that would be a waste of time... Just like it was to type it.. But, one of these poor excuses for a Homo Sapien had the audacity to ask by far one of the DUMBEST questions I have ever heard from a customer who steps foot into any Apple Specialist store or Apple Store, "Are you familiar with Windows Remote Desktop?"
All I could say is "Do you know who we are and what we do?!?" Why would I, a Pro Apple user since conception be familiar with Windows Remote Desktop? It is people like this that make me stop questioning why the human race hasn't found a cure for cancer and AIDS. It's because the more intelligent people out there are preoccupied having to try and answer completely dumb and ridiculous questions posed by lesser beings than themselves instead of having time to ponder the more important things of life. I just wish that people would actually use that 3.5 pound piece of gray matter that is found within their skulls before they chose to open their mouths and inadvertently proclaim to the world their level of inteligence or the extreme lack there of.